Privacy policy

PRIVACY POLICY

INKVAULT — Privacy Policy

Last Updated: June 2026

At INKVAULT, operated by Desi Viral LLP, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. COMPANY INFORMATION

Brand Name: INKVAULT

Legal Entity: Desi Viral LLP

GST Number:  07AAZFD8158M1ZE

Registered Address:
1st Floor, House 247, Block-E-2
Shastri Nagar
New Delhi – 110052
India

Email: inkvault.in@gmail.com

Phone: +91 9540001919

2. INFORMATION WE COLLECT

We may collect various types of information from users, including:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • City, State, Country, Postal Code

Order Information

  • Products Purchased
  • Order History
  • Transaction Details
  • Payment Status
  • Shipping Details

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Information
  • Referring Websites

Communication Information

Information shared through:

  • Contact Forms
  • Customer Support Requests
  • Emails
  • Reviews
  • Feedback Submissions

3. HOW WE COLLECT INFORMATION

Information may be collected when:

  • You Create an Account
  • You Place an Order
  • You Subscribe to Newsletters
  • You Contact Customer Support
  • You Participate in Promotions or Campaigns
  • You Browse Our Website

Certain information may also be collected automatically through cookies and analytics technologies.

4. HOW WE USE YOUR INFORMATION

  • Process and Fulfill Orders
  • Deliver Purchased Products
  • Verify Transactions
  • Provide Customer Support
  • Improve Website Functionality
  • Improve User Experience
  • Prevent Fraud and Unauthorized Activities
  • Send Order Updates and Notifications
  • Respond to Inquiries and Requests
  • Conduct Analytics and Business Operations
  • Comply with Legal Obligations

5. PAYMENT SECURITY

All payments are processed through secure third-party payment gateways.

INKVAULT does not store complete credit card, debit card, UPI PIN, CVV, net banking credentials, or banking passwords on its servers.

Payment processing is governed by the privacy and security policies of the respective payment service providers.

6. COOKIES AND TRACKING TECHNOLOGIES

  • Remember User Preferences
  • Improve Website Performance
  • Analyze Website Traffic
  • Measure Marketing Effectiveness
  • Enhance User Experience

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

7. MARKETING COMMUNICATIONS

  • Promotional Emails
  • Product Updates
  • New Launches
  • Special Offers
  • Marketing Campaigns

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

8. SHARING OF INFORMATION

We do not sell, rent, or trade personal information to third parties.

  • Payment Gateway Providers
  • Shipping and Logistics Partners
  • Technology Service Providers
  • Analytics Providers
  • Customer Support Platforms
  • Marketing Service Providers

9. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. DATA RETENTION

  • Fulfill Orders
  • Provide Services
  • Meet Legal Obligations
  • Resolve Disputes
  • Enforce Agreements

When information is no longer required, it may be securely deleted or anonymized.

11. USER RIGHTS

  • Access Personal Information
  • Correct Inaccurate Information
  • Update Account Details
  • Request Deletion of Information
  • Withdraw Consent
  • Object to Certain Processing Activities

12. ACCOUNT DELETION REQUESTS

Users may request deletion of their account and associated personal information by contacting us.

  • Applicable Law
  • Tax Regulations
  • Accounting Requirements
  • Fraud Prevention Obligations

13. THIRD-PARTY WEBSITES

Our website may contain links to external websites. We do not control and are not responsible for their content, security, or privacy practices.

14. CHILDREN'S PRIVACY

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

15. LEGAL DISCLOSURES

  • By Law
  • By Government Authorities
  • By Court Order
  • For Fraud Prevention
  • To Protect Our Legal Rights
  • To Protect User Safety

16. BUSINESS TRANSFERS

  • Merger
  • Acquisition
  • Business Restructuring
  • Sale of Assets

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify or update this Privacy Policy at any time. Updated versions will be published on this page.

18. GRIEVANCE REDRESSAL

For questions, complaints, privacy concerns, or requests relating to personal information, users may contact us using the details below.

19. CONTACT INFORMATION

INKVAULT (Desi Viral LLP)

Email: inkvault.in@gmail.com

Phone: +91 9540001919

Address:
1st Floor, House 247, Block-E-2
Shastri Nagar
New Delhi – 110052
India

For privacy-related concerns, correction requests, account deletion requests, or withdrawal of consent, please contact us at:

inkvault.in@gmail.com

© 2026 INKVAULT. All Rights Reserved.